Privacy Policy

PartnerPerks ("we", "us", "our") operates a loyalty and rewards platform that helps businesses reward their customers with points, cashback, digital vouchers, and stamp cards. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and platform.

Information We Collect

We collect information that you provide directly to us, such as your name, email address, company name, and billing details when you register for an account. For businesses running loyalty programmes, we may process your customers' names and email addresses so that rewards can be tracked and redeemed. We also collect transaction data necessary to calculate and issue rewards, and limited technical information such as IP address and device type when you use the platform.

How We Use Your Information

• To create and manage your account and subscription.
• To operate the loyalty and rewards features you configure for your customers.
• To process transactions, issue rewards, and maintain redemption records.
• To send service-related communications, billing notices, and support responses.
• To improve our platform, detect fraud, and comply with legal obligations.

Sharing Your Information

We do not sell your personal data. We share information only with service providers who help us operate the platform (such as payment processing and email delivery), where required by law, or in connection with a business transfer. Where we use third-party processors, we ensure they are bound by appropriate confidentiality and data-protection obligations.

Data Retention

We retain your information for as long as your account is active and for a reasonable period afterwards to comply with legal, accounting, or reporting requirements. Customer reward data is retained for as long as needed to operate the loyalty programmes you run.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, and to receive a copy of your data in a portable format. To exercise these rights, contact us at hello@partnerperks.co.uk.

Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure.

Contact

If you have questions about this Privacy Policy, please contact us at hello@partnerperks.co.uk.