Trade & B2B

Loyalty Programmes for Builders' Merchants

Trade customers make frequent, high-value purchases and develop long-term supplier relationships. PartnerPerks helps you recognise that value with spend-based points and marketplace rewards that keep trade buyers coming back.

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Trade Account

Builders' Merchants

Account Balance

5,000 pts

Monthly spend: £5,000£1 = 1 pt

Reward Available

£50 Reward

Redeem your points

Recent Orders

+1,200 ptsOrder #4821
+850 ptsOrder #4803

Reward Unlocked!

£10 Voucher

The Loyalty Challenge for Builders' Merchants

What makes customer retention different in your industry.

Trade customers make frequent, high-value purchases and develop long-term supplier relationships. Unlike a café, each transaction might be hundreds or thousands of pounds, and the customer may return weekly for months or years.

This means loyalty isn't about encouraging the next visit — it's about recognising the value of that relationship. Spend-based points reward your most valuable trade customers for their ongoing commitment, and marketplace rewards give them access to rewards they actually want.

Example Trade Loyalty Programme

Reward your trade customers based on the value of their spend.

1

Trade customer spends £5,000

2

Earns 5,000 points (£1 = 1 point)

3

Points balance builds in their account

4

£50 reward becomes available

5

Customer returns for next order

Illustrative example for demonstration purposes. Programme details are fully customisable in PartnerPerks.

Loyalty Ideas for Builders' Merchants

Recommended reward types based on how your customers buy.

Points

Spend-based points reward your most valuable trade customers — the more they spend, the more they earn.

Learn more

Marketplace Rewards

Customers earn PartnerPerks points and redeem through the PartnerPerks Marketplace for gift cards and rewards they actually want.

Learn more

Digital Vouchers

Issue vouchers for promotional periods or to reward specific purchasing milestones.

Learn more

The Customer Journey

How customers earn and redeem rewards with Builders' Merchants.

Trade Purchase

Customer places an order at the trade counter or online.

Points

Points awarded based on spend value.

£1 = 1 pt

Balance

Points balance builds in their trade account.

Reward

Reward becomes available when threshold reached.

£50 Reward

Next Order

Customer returns for their next order.

Why PartnerPerks Works for Builders' Merchants

Benefits designed around your industry's customer behaviour.

Reward Valuable Trade Customers

Recognise the customers who spend the most with your business over time.

Encourage Repeat Purchasing

Give trade customers a reason to come back to you rather than a competitor.

Recognise Customer Spend

Spend-based points mean your biggest accounts earn the biggest rewards.

Build Stronger Trade Relationships

A loyalty programme shows your trade customers you value their business.

Manage Your Builders' Merchants Loyalty Programme

Track customers, reward activity, and redemptions — all from one dashboard.

app.partnerperks.co.uk/dashboard

Supplier Dashboard

Builders' Merchants Programme

PP

Trade Customers

142

Points Issued

285K

Rewards Redeemed

36

Avg. Order Value

£820

Reward Activity

Recent Activity

New customerjoined the programme
Customerearned a reward
Customerredeemed a voucher

Illustrative demo data shown for demonstration purposes.

Explore the Broader PartnerPerks Solution

Learn more about how PartnerPerks works for businesses like yours.

Discover Businesses on PartnerPerks

See real businesses already using PartnerPerks to reward their customers in our Business Directory.

Explore Related Industries

See how PartnerPerks works for other types of businesses.

Frequently Asked Questions

Everything you need to know about this feature.

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